MAINTENANCE SERVICES

MAINTENANCE SERVICES

OUR AFTER-SALES SERVICE NETWORK

Parmigiani Fleurier recommends a complete service every four to six years to maintain the precision and long-term performance of your watch. Our After-Sales Service is dedicated to ensuring that every timepiece entrusted to us is returned in optimal condition.

CERTIFIED MANUFACTURE EXPERTISE

Our service network brings the expertise of Fleurier to clients around the world.
Every Parmigiani Fleurier watchmaker is trained at the Manufacture and works to the highest Haute Horlogerie standards. Their certified qualifications guarantee precise knowledge and define the level of complications they are authorized to service.

Wherever you are, the authorized Parmigiani Fleurier network is your trusted partner for any care or service request. To ensure the integrity of your timepiece and the validity of its warranty, all repairs must be carried out within this certified network.

CERTIFIED MANUFACTURE EXPERTISE

Our service network brings the expertise of Fleurier to clients around the world.
Every Parmigiani Fleurier watchmaker is trained at the Manufacture and works to the highest Haute Horlogerie standards. Their certified qualifications guarantee precise knowledge and define the level of complications they are authorized to service.

Wherever you are, the authorized Parmigiani Fleurier network is your trusted partner for any care or service request. To ensure the integrity of your timepiece and the validity of its warranty, all repairs must be carried out within this certified network.

CARE, TAILORED TO YOUR TIMEPIECE

Every Parmigiani Fleurier watch is unique, and its care should be as well. Our service approach is tailored to the specific history and condition of each timepiece, ensuring that every intervention responds precisely to its needs.

Your watch receives attentive, customized care at every stage. Registering your timepiece through « My PF Account » extends this commitment with two additional years of warranty*, offering enhanced protection and long-term peace of mind.

*Warranty extension is subject to eligibility conditions.

EXTEND YOUR WARRANTY

CARE, TAILORED TO YOUR TIMEPIECE

Every Parmigiani Fleurier watch is unique, and its care should be as well. Our service approach is tailored to the specific history and condition of each timepiece, ensuring that every intervention responds precisely to its needs.

Your watch receives attentive, customized care at every stage. Registering your timepiece through « My PF Account » extends this commitment with two additional years of warranty*, offering enhanced protection and long-term peace of mind.

*Warranty extension is subject to eligibility conditions.

EXTEND YOUR WARRANTY

SERVICE THROUGH AUTHORIZED DEALERS

For any service request, you may bring your watch to an authorized dealer, who will arrange its secure transfer to our After-Sales Service Centers.

To preserve the integrity of your timepiece and maintain warranty coverage, all repairs must be performed within this certified network.

DISCOVER THE STEPS
OF A FULL SERVICE

A full service is a structured process dedicated to preserving the precision and reliability of your watch.
Each timepiece is carefully examined, restored, and adjusted to the highest standards.

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IDENTIFICATION AND DIAGNOSIS

When your watch arrives at an Parmigiani Fleurier service center, its unique serial number allows us to trace its history.

Our watchmakers then perform a complete diagnosis to assess its condition and determine the work required. Based on this evaluation, you receive a detailed quotation outlining the recommended services and any optional interventions.

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DISASSEMBLY AND CLEANING

The strap or bracelet is removed, and the watch is opened to extract the movement. The movement is fully disassembled and inspected. Any worn components that could affect performance are replaced.

All parts are then cleaned to remove old lubricants and impurities, preparing the movement for reassembly.

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INSPECTION AND REPLACEMENT OF COMPONENTS

Each movement component undergoes a detailed inspection.
When necessary, parts showing signs of wear are replaced, or updated if technical improvements have been introduced since the last service.

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LUBRIFICATION

During reassembly, precise lubrication is essential to reduce friction and protect the movement from wear.
Our watchmakers apply carefully selected oils and greases to each component, using the appropriate lubricant for every specific function to ensure smooth operation and long-term reliability.

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Movement Adjustments

The movement is carefully reassembled and precisely adjusted. Each stage is verified through strict reliability checks to ensure optimal performance.

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Reassembly and Polishing

The fully adjusted movement is carefully reinstalled in its case. New gaskets are fitted to ensure proper sealing, and the case and bracelet receive a final polish to refresh their finish.

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Water-Resistance Testing

Once reassembled, the watch undergoes precise pressure testing to confirm that its water-resistance meets original specifications.

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FINAL QUALITY CONTROL

At the end of every full service, the watch undergoes extended testing to ensure long-term reliability. All functions and specifications are carefully verified, and accuracy is monitored over several days to confirm that the timepiece meets Parmigiani Fleurier standards.

Upon completion, the service work performed is covered by a two-year warranty.

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